Question 1

Is the price written, and can it change after I sign?

Accepted Answer

Showerly: Your scope and price are written and signed before work starts. The number changes only through a change order you approve in writing.

Question 2

Are demolition, haul-away and cleanup in the price?

Accepted Answer

Showerly: Published prices are installed prices: materials, labor, demolition and cleanup included.

Question 3

Which waterproofing membrane goes behind the walls, and to what standard?

Accepted Answer

Showerly: Every tile build goes over a bonded waterproofing membrane meeting ANSI A118.10, photographed before any tile is set.

Question 4

Will the shower pan be flood-tested (water held 24+ hours) before tile, and will I see the result?

Accepted Answer

Showerly: On every Crafted Tile shower and any package with a tile shower floor: the pan holds water at least 24 hours, the result is recorded with a photo, and the stage cannot close until it passes.

Question 5

How much do I pay up front, and when is the rest due?

Accepted Answer

Showerly: Payments follow milestones: 40% deposit when you sign, 30% the day demolition starts (or the day work starts, on jobs with no demolition), and 30% after your final approval.

Question 6

What labor warranty do I get, in writing, and for how long?

Accepted Answer

Showerly: Showerly warrants its installation workmanship for 1 year. Manufacturer warranties on materials pass through to you on their own terms.

Question 7

Will I get photos of the waterproofing and plumbing before the walls are closed?

Accepted Answer

Showerly: Your project is photographed as the work moves forward — always including the waterproofing before it’s covered — and the photos are delivered to you.

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