Last Updated: February 2026
1. Introduction
Showerly LLC (“Showerly,” “we,” “us,” or “our”) operates showerly.co. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, or engage our bathroom remodeling services in the Raleigh-Durham Triangle area.
2. Information We Collect
Personal Information
We may collect the following information when you contact us or request our services:
- Name
- Email address
- Phone number
- Property address
- ZIP code
- Project details and service requirements
- Photos or images of your property (when provided for estimates)
- Payment information (processed securely through third-party processors)
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Device information
- IP address and general location
- Pages visited and session duration
- Referring URL
- Cookies and similar technologies
Communication Records
We retain records of calls, texts, and emails exchanged between you and Showerly for service coordination and quality assurance purposes.
3. How We Use Your Information
We use the information we collect to:
- Provide and manage bathroom remodeling services
- Generate accurate proposals and estimates
- Schedule and coordinate appointments
- Process payments securely
- Send service updates, appointment reminders, and project status communications
- Send marketing communications (with your consent)
- Improve our website and service offerings
- Comply with legal obligations
4. SMS/Text Messaging Policy
Consent & Opt-In
By providing your phone number and selecting “Text” as a contact method, or by submitting a form on showerly.co, you expressly consent to receive text messages from Showerly LLC.
Message types include:
- Appointment confirmations
- Project status updates
- Estimate follow-ups
- Promotional offers related to bathroom remodeling services
Consent is not a condition of purchase. You may opt out at any time.
Message Frequency
Message frequency varies. You may receive up to 10 messages per month related to your project or inquiry. Promotional messages will not exceed 4 per month.
Opt-Out
- Reply STOP to any message to unsubscribe from all text communications
- Reply HELP for assistance
- You can also opt out by contacting us at hello@showerly.co or calling (984) 895-0101
Costs
Message and data rates may apply. Showerly does not charge for text messages, but your carrier’s standard messaging rates apply.
Supported Carriers
Compatible with all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others.
Data Handling
Phone numbers collected for SMS are not shared with third parties for marketing purposes. We use Twilio as our messaging service provider. See Twilio’s privacy policy at twilio.com/legal/privacy.
5. Email Communications
- When you submit an inquiry, you may receive a series of follow-up emails related to your project
- Marketing emails include an unsubscribe link in every message
- You can opt out of marketing emails at any time by clicking “Unsubscribe” or contacting us directly
- Transactional emails (appointment confirmations, project updates) will continue even after unsubscribing from marketing emails
- We use Resend as our email service provider
6. Information Sharing
We do NOT sell your personal information.
We may share your information with:
- Vetted Service Partners: Bound by confidentiality agreements to assist with project delivery
- Payment Processors: To securely process transactions for services rendered
- Email/SMS Service Providers: Resend (email) and Twilio (SMS) for communication delivery
- Website Hosting & Analytics Providers: To maintain and improve our website
- Legal Requirements: When required by law, court order, or governmental request
8. Data Security
We implement the following measures to protect your personal information:
- SSL/TLS encryption on all pages
- Secure password hashing for portal accounts
- Limited access to personal data on a need-to-know basis
- Regular security reviews
9. Data Retention
- Active project data: Retained for the duration of the project plus 3 years for warranty purposes
- Lead/inquiry data: Retained for 2 years from last contact
- Communication records: Retained for 1 year
You may request deletion of your data at any time by contacting us.
10. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications (email and SMS)
- Withdraw consent for text messaging at any time
11. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately so we can delete it.
12. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page regularly to stay informed about how we protect your information.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Showerly LLC
- Service Area: Raleigh, NC 27610 + 50 miles
- Email: hello@showerly.co
- Phone: (984) 895-0101
- Website: showerly.co
- Contact Us Online →
By using showerly.co or engaging Showerly for services, you acknowledge and agree to this Privacy Policy. For SMS-specific terms, see Section 4 above.